The Unspoken Gig Etiquette: Navigating Venue Personalities (Crew Edition)

Welcome back SITNS!, where we delve into the real-world nuances of touring life! Today, let's talk about a crucial yet often "less discussed" common practice for our invaluable crew members: understanding and navigating the unique personality and culture of each venue you step into. This isn't just about being polite; it's about professional efficiency and fostering collaborations that directly benefit the show and the fans' experience.

Every venue, from the smallest club to the largest arena, has its own way of doing things, its own set of house rules (written and unwritten), and its own established house crew with their own dynamics. As touring crew, you are a guest in their workspace, and approaching that relationship with respect and awareness can make your day (and the entire production) significantly smoother. The house staff are often your first line of support for local knowledge, power quirks, or that one elusive adapter you desperately need.

One common mistake is to come in with a "my way or the highway" attitude. While you bring your artist's specific show requirements, remember that the house crew knows their building intimately. A simple, respectful introductory conversation with the house department heads (audio, lights, stage) upon arrival can set a positive tone. Ask about their preferred methods for certain tasks, any known venue quirks, or specific safety protocols they adhere to. This shows you value their expertise and are looking to collaborate, not dictate.

Another subtle but impactful practice is acknowledging their efforts. A simple "thanks for the hand with that feeder cable" or "appreciate you pointing out that low-hanging beam" goes a long way. These individuals often work long hours for many different shows, and feeling respected by touring productions can make them more willing to go the extra mile when you inevitably need their assistance to solve a problem quickly and ensure the fan experience isn't compromised.

Conversely, being mindful of their space and resources is key. Keep your work areas as tidy as possible, clearly label your cases and equipment, and be communicative about your power needs or rigging plans well in advance (this starts with the TM's advance, of course, but continues on the day). Avoid making assumptions about what gear or support they will provide if it wasn't explicitly advanced. This proactive communication prevents misunderstandings and last-minute scrambles that can impact the show's start time or quality.

Ultimately, building a good rapport with the house crew is an investment in the success of your show and the overall fan experience. A collaborative environment means quicker problem-solving, smoother transitions, and often, access to local insights that can be invaluable. It also builds your professional reputation; promoters and venue managers talk, and being known as a touring crew that is professional, respectful, and easy to work with is a massive asset.